Frequently Asked Questions

Something on your mind?

Just visit our contact us page or send an email to hello@linenloft.co.uk. We’re more than happy to help.

Are your cushions double sided?

We don’t use a cheap plain backing on our cushions, unless the product page specifically states that the cushion has a plain reverse you will receive a cushion with the same design front and back. Pattern placement varies so you might have a different portion of the pattern on each side, perfect for changing things up a bit.

Can you make this cushion in a different size? Can you make matching curtains for me?

Absolutely! We have a professional workroom and can turn our hands to most projects. We’ve made curtains, blinds, cushions galore. We’ve even renovated commercial hotels, restaurants, and churches! Have a look at our LL Custom page.

What is your returns policy?

It’s right here. You have the right send anything back to us within 14 days provided it’s in a resalable condition. If you need a bit longer to decide don’t worry, we’re happy to extend it to 30 days.