Frequently Asked Questions

Something on your mind?

Just visit our contact us page or send an email to hello@linenloft.co.uk. We’re more than happy to help.

Are your cushions double sided?

We don’t like using cheap plain backing on our cushions so unless the product page specifically states that the cushion has a plain reverse you will receive a cushion with the same design front and back. Pattern placement does vary though, many cushions have a different portion of the pattern on each side, perfect for changing things up a bit.

Sometimes we feel a design needs a plain back. This will be details in the pictures and in the description. Usually we use a quality plain velvet or weave.

Can you make this cushion in a different size? Can you make matching curtains for me?

Absolutely! We have a professional workroom and can turn our hands to most projects. We’ve made curtains, blinds, cushions galore. We’ve even renovated commercial hotels, restaurants, and churches! Have a look at our LL Custom page.

What is your returns policy?

It’s right here. You have the right send anything back to us within 14 days provided it’s in a resalable condition. If you need a bit longer to decide don’t worry, we’re happy to extend it to 30 days.